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We are over the moon that you have decided to have a look at our beautiful products! Gifts for birthdays, anniversaries, Christmas, house-warmings, special occasions, celebrating friendships and family, or why not spoil YOU!
We're dedicated to providing you the best, beautiful, interesting and inspiring gifts, with a focus on dependability and customer service.
We're working to turn our passion for beautiful gifts into a booming online store.
We hope you enjoy our products as much as we enjoy offering them to you.
Universe Being take our customers privacy very seriously and we will only collect and use your personal information as outlined below.
Collection of Personal Information
When you create an account with Universe Being, the personal information we collect may include your:
- Name
- Delivery Address
- Email Address
- Telephone Number
- Mobile Number
Personal Information Collected
Universe Being will not sell, share or trade customers personal information collected online with any third parties.
We accept returns within 14 days of purchase. Postage costs for returns will be at the purchasers expense and the items must be returned to us in perfect condition to receive a full refund. If the item is damaged upon return, there will be no refund.
We will offer a replacement if the item is damaged during the process of delivery and stock is available. If no stock is available and we are unable to refill our supply, we will refund in full. We will not accept a return if the item has been damaged through the purchasers fault.
For a full refund, we will require a photograph of the damaged parcel and damaged item which can be emailed through to office@universebeing.com.au. Once we are satisfied that the damage has been due to delivery, you will receive your replacement or refund.
Shipping within Australia
We use Australia Post to ship all of our parcels.
We are based in South Australia so all deliveries will be coming from South Australia.
Expected Delivery Times
According to the Australia Post Website:
South Australia Metro - Up to 2 business days
South Australia Country - Up to 5 business days
All other States - Metro - Up to 3-6 business days
Country - Please email for individualised delivery information or speak with your local post office for further information.
Shipping Outside Australia
We currently do not ship outside Australia.
Universe Being
ABN: 35 997 668 758
Copyright © 2022 Universe Being - All Rights Reserved.
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